General Terms and Conditions


Vacuum technology sector.


Scope of application:

- These General Terms and Conditions govern the conclusion, content and execution of contracts for services provided by Rubitech Rubinem.

- With the order placed by the customer with Rubitech Rubinem or an order confirmation
by Rubitech Rubinem to the customer, they are deemed to be accepted by the customer.

-Changes or additions must be confirmed in writing by Rubitech Rubinem.
be confirmed in writing.



Rubitech Rubinem undertakes to provide the following services:
- Preparation of quotations for repair, installation and maintenance work, if required.

- Report to the client on the work carried out, proposals for improvement measures and repairs.



Implementation:
- The work is carried out by trained Rubitech Rubinem service staff.

- If work is carried out at the customer's premises, the customer shall provide a suitable workplace on his premises for the duration of the work.

- The Rubitech Rubinem service employee shall have unrestricted access to the equipment and relevant documents, subject to prior notification of the responsible person, unrestricted access to the equipment and relevant documents.

- The exact visit and delivery dates are agreed with the customer by the Rubitech Rubinem service employee.
The services are provided during normal working hours on working days.

- As a service provider for repairs, installation and maintenance, Rubitech Rubinem usually provides its services on devices that are already in use.
Despite careful working methods, unexpected problems may occur. In this case, the service employee of Rubitech
Rubinem will inform the customer immediately. Rubitech Rubinem can correct its
offer/order confirmation or withdraw from the contract. Services already performed remain owed.



Implementation:
- The work is carried out by trained Rubitech Rubinem service staff.

- If work is carried out at the customer's premises, the customer shall provide a suitable workplace on his premises for the duration of the work.

- The Rubitech Rubinem service employee shall have unrestricted access to the equipment and relevant documents, subject to prior notification of the responsible person.

- The exact visit and delivery dates are agreed with the customer by the Rubitech Rubinem service employee.The services are provided during normal      working hours on working days.

- As a service provider for repairs, installation and maintenance, Rubitech
Rubinem usually provides its services on devices that are already in use. Despite careful working methods, unexpected problems may occur.                                In this case, the service employee of Rubitech Rubinem will inform the customer immediately. In this case, Rubitech Rubinem can correct its
offer/order confirmation or withdraw from the contract. Services already performed remain owed.



Prices and terms of payment:
- The fees for the service are shown in the offer / order confirmation. They are exclusive of value added tax.

- The customer may be charged for the costs of preparing the quotation.

- The price includes working time, travel expenses, service staff expenses, as well as tools and consumables.

- Not included in the price are additional work and spare parts not mentioned in the spare parts and work from third-party suppliers.

- The invoiced on the basis of the work carried out.

- The invoices are payable within 30 days of the invoice date without any deductions.

- The prices may be changed by Rubitech Rubinem at any time. The
prices come into force at the beginning of the following calendar year.


Warranties:

- The Rubitech Rubinem guarantees the careful and proper execution of the work.


- The Rubitech Rubinem service employees are bound to confidentiality. All data must be considered confidential and may not be used for any other
be used for any other purpose.

- The customer can check the quality of the work at Rubitech Rubinem in the form of an audit.

Rubitech Rubinem is liable for the content of this website We are constantly developing the content of this website and endeavor to provide correct and up-to-date information.
Unfortunately, we cannot accept any liability for the accuracy of all content on this website. In particular, we cannot accept liability for content provided by third parties. If you notice any problematic or illegal content, please inform us immediately. You will find the relevant contact details in the legal notice.



Exclusion of liability
Any exclusion or limitation of liability for damages resulting from injury to life, body or health, which are based on an intentional or negligent breach of duty by the user or an intentional or negligent breach of duty by a legal representative or vicarious agent of the user, is ineffective.